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Return Polidy

We hope you love your purchase, but if you need to make a return, please consider the following:

  • Food items and items intended to be used with food cannot be returned.
  • If a wrong item was received or arrived damaged, please contact us at  Please provide a photo with your email when possible.
  • Return requests must be initiated within 30 days of purchase
  • The returned product(s) and RMA (Return Merchandise Authorization) form must be received within 45 days of purchase (this will be emailed to you once a return request has been made).
  • Returns over $400 are subject to a 20% restocking fee.
  • Refund amount is not guaranteed and is dependent upon the condition of the items returned. Cake and Candy Supply reserves the right to deny a refund for items not in their original packaging or used.
  • Items are to be returned via the preferred shipper at customer expense.

Each return is handled on a case-by-case basis. Cake and Candy Supply reserves the right to refuse a return.